Introduction to Counselling Course, NCFE Level 2 Distance Learning Course on Counselling

This programme is designed for people who wish to gain an understanding of principles and practice of Counselling. No prior knowledge is required.

At the end of this course successful learners will receive a level 2 NCFE Award certificate of achievement.
That means that it is independently accredited at a level of learning equivalent to level 2 on the National Qualifications Framework
(NQF) for England, Wales and Northern Ireland. The course is provided in conjunction with Kendal Publishing Limited – a licenced NCFE centre.

NCFE is recognised as an awarding body by the qualification regulators for England, Wales and Northern Ireland.
The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Department for Children,
Education, Lifelong Learning and Skills (DCELLS) in Wales and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland

COURSE CONTENT

The course is divided up into eight units, as follows:

Unit 1 The Basics of Counselling

· What is counselling
· Who is a Counsellor
· When is a Counsellor not ready to Council
· Who needs counselling
· Ten Steps to Counselling

Unit 2 Types of Counselling

· When a Counsellor is needed
· Types of counselling offered

§ Addiction
§ Anxiety
§ Depression
§ Divorce
§ Eating Disorders
§ PMS
§ Sexual health
§ Stress

Unit 3 New wave Counselling

· On-line Counselling
· Telephone Counselling
· Telephone / Internet counselling
· SMS text counselling
· Video counselling
· The Future

Unit 4 Traditional Counselling Styles

· What are the different Types of Traditional Counselling
· What Counselling
· Individual Therapy
· Couples Therapy
· Family therapy
· Group Therapy
· Who goes to Counselling

Unit 5 Listening Skills

· Listening
· Stages of listening
· Obstacles of Listening
· Emphatic Listening
· Listeners in Control
· Traps for Listeners

Unit 6: Negotiation

· Negotiation
· The Establishment Group
· The Community group
· Negotiation in General
· The Joint Problem-Solving Approach
· Definition of the Problem
· Guidelines
· Insist on Using Objective Criteria
· Invent Options for Mutual Gain
· Separate the People from the Problem
· Suggestions
· Breaking the Rules
· Alternatives
· Best Alternative to Negotiated Agreement

Unit 7 Mediation

· What is Mediation
· When is Mediation called for
· Responsibilities
· Preliminaries
· The Introductory Phase
· Problem Definitions
· Respect the Parties’ Ability to reach a settlement
· Caucus Meetings
· The Second session
· Teamwork
· The Agreement
· Attributes of a Good Mediator

Unit 8 Crisis Mediation

· Other Considerations
· Power imbalance
· The Power of skill and Knowledge
· A Summary of Factors Influencing the Balance of Power
· Analysis and Responses

General Counselling Client Information Form

Publications

Addresses

Useful Contacts

Glossary of Health Terms

"Introduction to Counselling NCFE Level 2"