CompTIA A+ 2009 Essentials (220-701)

Audience

This series is for anyone who is preparing for the CompTIA A+ 2009 Essentials (220-701) exam.

Description

This is the first of two exams required towards earning CompTIA A+ 2009 certification. Vendor neutral, the CompTIA A+ certification confirms a technician's ability to understand the fundamentals of computer technology, networking, and security. Additionally, certification ensures an understanding of the basic functionality of the operating system and basic troubleshooting methodology along with the ability to effectively interact with customers and peers.

Features

• Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
• Streaming video scenarios illustrate real world issues and solutions discussed in the course.
• Audio accompanies each lesson page throughout the course.
• MindNotes provide printable quick-reference sheets and other files to be used as learners apply their skills on the job.
• Instructional audio with graphics highlighting key points.
• Activities allow learners to apply course concepts in an interactive questioning environment.
• Exercises allow learners to practice in the actual application being studied.
• A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
• Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
• Search text enables learners to rapidly search all text within a course to easily retrieve information required.
• Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
• A skill assessment generates a customized learning path based on the results of a pre-test.
• A glossary provides a reference for definitions of unfamiliar terms.
• Bookmarking tracks the learner's progress in a course.

Includes:

Personal Computer System Components
• Motherboards
• Processors
• Memory
• Ports and Cables
• Cooling Systems
Storage Devices, Power Supplies, and Adapters
• Storage Devices
• Power Supplies
• Input Devices
• Adapter Cards
Display Devices
• Display Types and Settings
• Video Standards and Technologies
Laptops and Portable Devices
• Laptop Architecture
• Laptop Power Management
Printer Installation and Configuration
• Printer types and processes
• Installing and configuring printers
Operating System Features and Interfaces
• Working with operating systems
• Using Microsoft windows operating systems
Operating Systems Installation and Configuration
• File systems and directories
• Installing operating systems
• Upgrading operating systems
• Common Installation Issues
• Optimizing Windows
• Identifying boot sequences
Troubleshooting Theory and Preventive Maintenance
• Troubleshooting theory
• Preventive maintenance
Troubleshooting Operating Systems, Hardware, Printers, and Laptops
• Troubleshooting resources
• Operating system and Hardware symptons
• Troubleshooting common laptop issues
Networking
• Networking principles
• Identifying Common Network Hardware
• Comparing common network types
Network Security Fundamentals
• Basic Security Concepts
• Security solutions
• Security problem areas
Operational Procedures
• Safety and Environmental Issues
• Applying Proper Safety and Disposal Procedures
• Demonstrating Communication Skills and Professionalism
3 Practice exams

CompTIA A+ 2009 Practical Application (220-702)

Audience

This series is for anyone who is preparing for the CompTIA A+ 2009 Practical Application (220-702) exam.

Description
The second of two exams required towards earning CompTIA A+ 2009 certification. Vendor neutral, the CompTIA A+ certification confirms a technician's ability to install, configure, upgrade, and maintain PC workstations, the Windows OS and SOHO networks. Additionally, certification ensures an understanding of troubleshooting techniques and tools to effectively and efficiently resolve PC, OS, and network connectivity issues and implement security practices.

Features
• Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
• Streaming video scenarios illustrate real world issues and solutions discussed in the course.
• Audio accompanies each lesson page throughout the course.
• MindNotes provide printable quick-reference sheets and other files to be used as learners apply their skills on the job.
• Instructional audio with graphics highlighting key points.
• Activities allow learners to apply course concepts in an interactive questioning environment.
• Exercises allow learners to practice in the actual application being studied.
• A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
• Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
• Search text enables learners to rapidly search all text within a course to easily retrieve information required.
• Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
• A skill assessment generates a customized learning path based on the results of a pre-test.
• A glossary provides a reference for definitions of unfamiliar terms.
• Bookmarking tracks the learner's progress in a course.

Includes

Hardware Installation, Maintenance, and Troubleshooting
• PC Components
• Identifying Tools and Diagnostics for PC Components
• Component Selection
• Using tools and diagnostic procedures for pc components
Laptop Installation, Configuration, and Troubleshooting
• Disassembling and Reassembling Laptops
• Replacing Laptop Components
Printer Problem Resolution
• Troubleshooting Printer Problems
• Performing Preventive Maintenance
Operating System Structures and Commands
• Using Operating Systems
• Windows
Operating System Utilities and Troubleshooting
• Performing Preventive Maintenance on Operating Systems
• Dealing with Boot Issues
• Solving Windows File-Related Problems
• Using Windows-Based Troubleshooting Utilities
• Disk and Remote Management
• System Performance and Optimization
Network Installation and Troubleshooting
• Installing and Configuring SOHO Networks
• Troubleshooting Client-Side Connectivity Issues
System Security
• Viruses and Malware
• Recognizing Common Attacks
•Recovering Operating Systems
•Security and Troubleshooting
•Access Control